In this insightful and thought-provoking book, Robert Maidment, one of America’s foremost communication specialists, teaches readers how to expand their listening skills.
Using 84 examples and a number of charts, the author combines lessons in listening and quotes and anecdotes from a wide range of sources. Work and leisure communications are analyzed. Relationships with spouse, friends, children, bosses, and others are examined.
Special attention is paid to accents, speech patterns, environmental distractions, body language, and eye movement. Using insightful observations and proven techniques, Maidment teaches you not only how to listen but how to get others to listen to you.
About the Author
Robert Maidment, professor of educational planning at Williamsburg’s College of William and Mary, knows the value of effective management. His books provide the reader with the fundamentals of organization, successful communication, and effective listening.
He also is the author of Straight Talk: A Guide to Saying More with Less, Write It Right: A Guide to Better Messages, and Robert’s Rules of Disorder, all published by Pelican.